Many of the organizations I work with spend a considerable amount of time deciding between a centralized and decentralized setup. When I am working with an organization to set up their room and resource booking practices I like to go over the advantages and disadvantages of each. Most organizations will have resource reservation software as well. These tools can be used for both types of scheduling.
Centralized scheduling is a practice where all scheduling requests go through a scheduler or a group of schedulers. Anyone in the organization that wishes to book a room or other resource must go through the centralized scheduler(s) first.
– High degree of control over scheduling
– Support for scheduling is easy to locate
– Centralized schedulers can double as dispute resolution managers
– Less efficient scheduling practices
– Requires dedicated schedulers
Decentralized scheduling allows all members of an organization to reserve their resources through a standardized booking process. Typically this involves a “first come, first serve” setup along with a set of business rules to govern resource booking.
– More efficient resource scheduling
– Does not require dedicated schedulers
– Less control over scheduling
– Requires a scheduling system to be in place
Most companies will fall somewhere between a completely centralized resource scheduling system and a completely decentralized resource scheduling system. Depending on your company culture you may want to consider either option to best suit organizational needs.